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Email Etiquette

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Course Overview

Instructor: Heather WalshAdobuere EbiamaCarol Marion
Subject: Email Etiquette
Duration: 00 Hour 17 Minutes
Level: Beginner
Pre-requisites: none
CC Languages: Arabic, Chinese (Simplified) , English, French, German, Hindi, Japanese, Portuguese (Brazil), Russian, Spanish


Email is an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly. This course helps students understand best practices for composing and responding to messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more.

Heather Walsh

Heather received a B.A. in English at the University of Mary Washington in Fredericksburg, VA. She graduated Phi Betta Kappa and summa cum laude, which sounds kind of fancy but really means she took easy classes. She received her license in secondary education, teaching at a high school in Brooklyn for a year. In her free time, she writes fiction and has sold over 8,000 copies of her novels to date.

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Adobuere Ebiama

Adobuere Ebiama is a Boston, Massachusetts native trained in contemporary and classical theatre. She began her professional acting career playing Pecola, in The Bluest Eye by Lydia Diamond (IRNE Award Nomination, Best Actress). She has since done a range of roles from plays by Danai Gurira to Shakespeare. Her recent stage credits include solo performer show Mr. Joy, her performance in The Convert which, won her an IRNE (Independent Reviewers' of New England) Award for Best Actress & an Elliot Norton Award for Outstanding Production. Adobuere can be seen playing the lead role of Maité in 'The Pineapple Diaries', a new comedic web series.

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Carol Marion

Carol’s keen eye for design has helped her for over twenty years of experience in the graphic arts and training world, where she worked as an advertising art director, software trainer, professional trainer, instructional designer, eLearning developer, and media designer.

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